Overview
Simply Strong is an employee health and development program to strengthen emotional and physical wellbeing. With emotional health concerns on the rise, companies are looking for ways to support whole health and build strong work communities.
Simply Strong’s research-based program offers simple, effective healthy challenges in five vital areas of wellbeing: Career, Emotional, Social, Physical and Intellectual Wellbeing.
Our mission: To elevate emotional and physical wellbeing through achievable, consistent healthy habits.
Our Values: Enhancing quality of life, meaningful work, and whole-health and wellbeing.
About the Role:
This is a unique opportunity to begin part-time and move into a full-time partner role with a stake in the business. We are seeking an entrepreneurial-minded professional with excellent communication skills, solid customer service experience, a background in wellness, and a genuine commitment to promoting a healthy lifestyle.
Responsibilities for office/home hybrid position:
· Develop and own the end-to-end customer experience across the customer journey (onboarding, support, success, retention).
· Collaborate with sales to ensure seamless, frictionless customer interactions.
· Assist in building our Simply Strong community: encouraging, supportive, and collaborative.
· Use customer feedback data and surveys for decisions and continuous improvement.
· Serve as the internal “voice of the customer” in leadership discussions and planning.
· Identify customer pain points and champion initiatives to enhance service delivery.
· Assist with social media and promotion in growing Simply Strong’s virtual community.
· Increase visibility within the business community at chamber and professional events.
