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Lead Analyst, Customer Logistics – Analytics – The J. M. Smucker Company

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Your Opportunity as the Lead Analyst, Customer Logistics Analytics

The lead analyst of customer logistics analytics is responsible for leading projects building, deploying, training and maintaining Spotfire reports and automation solutions. They will be developing KPI’s and metrics that will be used by all levels of the organization in decision making.  You will experience an organized fast-paced working environment with task driven work.  This position will be a key player in the analytics replacement project, building new reporting standards and rebuilding reporting solutions on a new platform.

 

Location: Orrville, OH

 

Work Arrangements: Hybrid, 30% in office expectation

 

In this role you will:

  • Support and maintain new and existing Spotfire reports
  • Define Reporting Standards
  • Drive Consistency across reporting working collaboratively with other report builders
  • Foster a continuous improvement mindset
  • Lead business review meetings with business stakeholders
  • Build relationships with business stakeholders to suggest new analytics and automation ideas
  • Interface with all levels of the organization
  • Deploy and document complex formulas
  • Train Jr Spotfire developers

 

 

The Right Place for You

We are bold, kind, strive to do the right thing, we play to win, and we believe in a strong community that thrives together. Our culture is rooted in our Basic Beliefs, and we believe in supporting every employee by meeting their physical, emotional, and financial needs.

 

What we are looking for:

 

Minimum Requirements:

  • Bachelor’s degree in business, analytics, or IT related field
  • 3+ years of experience with report development; Spotfire Strongly preferred
  • Proven ability to design, build and implement reporting solutions
  • Proven experience working with cross functional stakeholders
  • Experience joining multiple datasets
  • Experience with complex logic formulas
  • Strong problem solving or troubleshooting skills
  • Ability to think critically, conceptually, and outside-the-box

 

Additional skills and experience that we think would make someone successful in this role:

  • Customer Logistics experience
  • Data Automation experience
  • Experience with Spotfire, Tableau or equivalent
  • Experience in managing large sets of data with multiple data sources
  • Familiarity with Python or R Scripting or equivalent

 

Learn more about working at Smucker:

 

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Job Category: Customer Service
Job Type: Full Time Hybrid
Job Location: Cuyahoga County

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