Hours: Full time (37.50 hrs. per week)

Pay Grade: F1 = $21.9440 (SEIU union position)

Cleveland Public Library strives to be the driving force behind a powerful culture of learning that will inspire Clevelanders from all walks of life to continually learn, share, and seek out new knowledge.

The successful applicant will be a self-directed professional with a strong work ethic, a collaborative work style, and the skill set to thrive in a welcoming service environment for patrons and staff.

JOB SUMMARY: Support the work of the Ohio Library for the Blind and Print Disabled, be a consumer advisor and provide service to disabled Library users including general reference, reader’s advisory, programming and general assistance.

JOB REQUIREMENTS:

Education:

Associate degree from an accredited college or university or a minimum of a high school diploma with a minimum of 2 years of relative experience as a consumer of services for the disabled.

Experience:

Min. 2 years’ experience working with the public.

Min. 2 years’ experience working with print disabled and persons with disabilities through direct or indirect experience.

Proficiency in Unified English Braille (UEB) reading and writing required

Experience in a public library or public-sector is preferred.

User of adaptive technology and virtual and remote programming required.

Ability to successfully interact with service animals on a routine basis.

Technical Expertise:

• Administrative and clerical procedures and systems such as word processing, managing files and records, and other office procedures and terminology.

• Ability to proofread. Proper spelling, grammar, punctuation, and sentence structure to ensure that written materials prepared and reviewed are complete, succinct, and free of errors.

• Intermediate proficiency in MS Office or similar software is required. Relevant business equipment including the use of basic computer programs and systems.

• Proficient in utilizing virtual and adaptive technology, adaptive mobile apps, remote apps, BARD (Braille & Audio Reading Download) and remote devices

• Knowledge of basic reference sources.

• Ability to effectively search, enter, edit, and correct information in the OLBPD database and related databases. Operates OLBPD ILS system in tandem with its duplication-on-demand (DOD) system and reconciles information between both automated systems

• Ability to follow complex oral and written instructions, and to identify exceptions. Read, understand, and communicate information and ideas presented in writing.

• Ability to set priorities and to organize data and workflow. Ability to demonstrate presentation skills both oral and written.

• Ability to adapt to new and updated software and procedures. Ability to demonstrate intermediate level computer skills including the use of spreadsheet processing, electronic communication, database management, and Internet browsing.

• Intermediate proficiency in MS Windows and Office, Linux, (or similar software) is required and multiple operating and cloud-based systems, personal assistant devices, and adaptive technologies used by individuals with disabilities preferred

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Evaluation of this position is based primarily on performance of the following essential functions, which include, but are not limited to:

• Ability to relate to persons with disabilities, and an awareness of specials needs experienced by them.

• Performs public service for disabled persons including reference work consistent with RUSA guidelines, assisting patrons to find materials, use materials and reserve materials.

• Interviews patrons and maintains on going communication to provide reader’s advisory guidance.

• Facilitates computer use and the use of adaptive technologies for the disabled including training users.

• Teach and present library programming to users in person and remote.

• Assist with expanding remote programming, streaming and virtual circulation.

• Assist, recommend and provide optimal customer service to fulfill reader braille requests.

• Enters and maintains patron information and reading preferences in the OLBPD database including verifying subject codes.

• Updates subscription information for magazines and periodicals and other materials. Participates in collection development and maintenance including recommending items for acquisition, transfer, and withdrawal in consultation with the OLBPD Librarians and OLBPD Manager.

• Assists with planning and presentation of programs for disabled adults and youth.

• Conducts Library tours and class visits.

• Participates in community outreach activities and events.

• Prepares promotional materials including flyers, booklists, and other informational material.

• Maintains and reports statistics.

• Processes library materials, including receiving, transferring and withdrawing items.

• Assists with circulation duties including charging and discharging materials

• May represent OLBPD at community meetings and attend meetings, participate on committees. May present at workshops and training.

• Performs other duties as required.

To Apply: Please attach a current/updated resume and fill out the application entirely.

Recruiter: Althea Johnson / althea.johnson@cpl.org

Posting Open Until filled