Summary:
The Receptionist/Accounting Clerk’s responsibility includes processing a high volume of cash application transactions accurately and on a timely basis. General accounts payables duties which include posting of invoices and ordering of office supplies. This role also interacts with the credit and collections team, controller, and sales to resolve payment discrepancies and other AR issues. Assumes any assignments or special projects of accounting in nature. Answering phones and transferring to appropriate contacts.
Duties and Responsibilities:
- Answer incoming phone calls in a friendly and professional manner, routing to appropriate employee.
- Greeting visitors ensuring sign-in to guestbook.
- Apply lockbox, ACH, wires, checks, and credit card payments.
- Help resolve customer issues and reconcile customer accounts.
- General administrative credit tasks.
- Posting of AP invoices.
- Keep front desk office and lobby area clean and orderly; refresh supplies as needed.
- Order office related supplies for CDC as required.
- Assist accounting/credit team with assignments as needed.
Competencies:
- Initiative – Timely action to address day-to-day issues and obstacles.
- Self-Starter – Highly motivated to take an idea and work though the details and make recommendations when required.
- Attention to Details – Ability to achieve thoroughness and accuracy when accomplishing a task.
- Multi-Task – Effectively execute multiple tasks simultaneously without frustration.
- Follow-Up – Ensure all work requirements are completed in a timely and accurate manner.
Skill, Abilities and Qualifications:
- High school diploma or college degree.
- Experience with basic support of accounting functions preferred.
- Strong switchboard skills; experience with multiple incoming lines.
- Strong interpersonal (both verbal and written) communication skills.
- Experienced in Microsoft Office, specifically Outlook.
- Ability to bend, twist, stoop, reach, climb, lift, and move materials up to 50 lbs.
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