Cleveland Metroparks Volunteer Services’ mission is to promote community involvement through rewarding volunteer opportunities that support the needs and mission of Cleveland Metroparks. Volunteer Services, a department within Human Resources, is looking for an Administrative & Event Specialist to support the Volunteer Services Department and our award-winning Trail Ambassador Program.

Essential Functions:

1. Regular and predictable attendance is expected and required. All Cleveland Metroparks employees must be prepared to work flexible schedules, including evenings, weekends, and/or holidays as required.
2. Coordinates day-to-day operations of volunteer programs including first line of contact with volunteers: Manages department email account, provides support to volunteers when needed, ensures program requirements are met, and maintains volunteer data.
3. Collaborates with departments throughout the Park District to address the organization’s needs and create meaningful volunteer opportunities.
4. Works with Volunteer Manager to recruit, interview, and train new volunteers. Coordinates mentor program where applicable.
5. Writes content for newsletters and other regular communications. Assists with revisions to program guides and training presentations.
6. Develops, plans, and facilitates ongoing continuing education opportunities for volunteers and assists with volunteer recognition events and activities.
7. Keeps direct supervisor promptly informed of key/significant issues or concerns.
8. Carries out duties and responsibilities in a safe and efficient manner to maintain a safe work environment and surrounding area for oneself, co-workers and public. Responds to hazardous situations and/or potentially unsafe conditions by taking corrective action as capable and promptly notifying supervisory personnel.
9. Updates and enhances own knowledge by involvement in continuing education for professional growth (i.e., attends relevant conferences, seminars, in-service trainings, and certification programs)
10. Performs related duties as assigned or apparent.

Qualifications:

• Bachelor’s degree in business, Public Administration, Communications or related field supplemented by three years of experience in administration, human resources or volunteer services; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.
• Must possess a valid driver’s license under the laws of the State of Ohio.
• Experience working with and/or coordinating volunteers preferred.
• Ability to develop and maintain effective working relationships with stakeholders, including employees and the general public.
• Ability to speak and write clearly, concisely and persuasively using correct grammar, spelling and punctuation with ability to communicate one-on-one or in group settings.
• Ability to perform work with a high degree of accuracy and organization.
• Proficiency in Microsoft Office programs; experience using Volgistics, Monday.com, Shopify, and online newsletter platforms is beneficial.
• Mature professional attitude and considerable discretion, including ability to manage confidential information.
• Ability to perform with considerable independence and initiative.

Wage: $20.86 – $24.00 per hour

Filing Deadline: Open until filled

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